The conditions for refund

1.⁠ ⁠The payment is successful but not received by the player.
2.⁠ ⁠Due to app technology problems, it can not provide game services for players for a long time.
3.⁠ ⁠Due to payment loopholes, players pay repeatedly.

How to refund

1.⁠ ⁠Contact customer service via WhatsApp or email to describe the problem.
2.⁠ ⁠The customer service staff will reply you as soon as possible and actively assist in solving the problem.
3.⁠ ⁠If your problem is not properly resolved. We will initiate a refund for you.
4.⁠ ⁠Usually it will be returned to your fund account within 5 working days.

The following scenarios you can't refund

1.⁠ ⁠Recharge has arrived, and you have consumed part of it.
2.⁠ ⁠Payment time over 3 days.
3.⁠ ⁠There is clear evidence that you cheat in the game and cause harm to other players, so limit your trading.